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Editing Dashboards on the Salesforce Home Page

Updated: May 12

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Overview

This guide explains how to update or replace dashboards displayed on your Salesforce / 8020CRM home page using the Lightning App Builder. Whether you're customizing views for REI acquisitions, KPIs, or sales metrics, this process allows you to personalize the dashboard experience for your users.


Before You Begin

You must have System Admin or App Page customization permissions in Salesforce Lightning Experience.


Why It Matters

Editing the home page dashboard lets you:


  • Surface the most relevant data for your team

  • Tailor KPIs to user roles or departments

  • Improve focus and reporting visibility


Step 1: Enter Lightning App Builder


  1. From the home page, click the gear icon in the top-right corner

  2. Select Edit Page

  3. This opens the Lightning App Builder


🎥Watch step-by-step video: Enter Lightning App Builder


Step 2: Select or Replace the Dashboard


Option A: Replace an Existing Dashboard


  1. Click on the existing dashboard component

  2. On the right-side settings panel, use the Dashboard drop-down

  3. Select the dashboard you want to display (e.g., REI Acquisitions, Sales KPIs)


🎥Watch step-by-step video: Replace an Existing Dashboard


Option B: Add a New Dashboard Component


  1. In the left-hand Components panel, type Dashboard in the search box

  2. Drag the Dashboard component to the desired spot (e.g., replace the top dashboard)

  3. Select the desired dashboard from the drop-down


🎥Watch step-by-step video: Add a New Dashboard Component


Step 3: Save and Activate


  • Once your updates are complete, click Save in the top-right corner

  • If needed, Activate the page for specific users or profiles

  • Return to the home page to verify the change


🎥Watch step-by-step video: Save and Activate


Best Practices


  • Use dashboard filters to tailor data by user or business unit

  • Test dashboard load time and visibility in sandbox before deploying

  • Keep the top-most dashboard focused on team or role-specific KPIs


Troubleshooting

Are you missing the Edit Page option? Please contact your system administrator or 8020CRM Support.


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