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END USER LICENSE AGREEMENT

This End User License Agreement ("Agreement") is a legal agreement between you ("User") and GetReal Solutions LLC ("GetReal Solutions") for the use of the 8020CRM Managed Package Suite ("Apps") created by GetReal Solutions. By using any of the 8020CRM Apps, User agrees to be bound by the terms and conditions of this Agreement.

1. License Grant. GetReal Solutions grants User a non-exclusive, non-transferable, limited license to use the Apps solely for User's internal business purposes. User may not use the Apps for any other purpose or in any other manner.

2. Ownership. The Apps are owned by GetReal Solutions and are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. User acknowledges that GetReal Solutions retains all right, title, and interest in and to the Apps, including all intellectual property rights.

3. Restrictions. User may not copy, modify, distribute, sell, or transfer the Apps or any portion thereof. User may not reverse engineer, decompile, or disassemble the Apps, except to the extent that such activity is expressly permitted by applicable law.

4. Integration with Salesforce. The Apps integrate with and are built on the Salesforce platform, allowing User to import, manipulate and take action on company data. User acknowledges that the Apps may access and use User's Salesforce data as well as any data User imports or otherwise integrates into any of the Salesforce clouds, and that User is solely responsible for ensuring that such access and use complies with all applicable laws and regulations.

5. Disclaimer of Warranties. THE APPS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GETREAL SOLUTIONS DOES NOT WARRANT THAT THE APPS WILL MEET USER'S REQUIREMENTS OR THAT THE OPERATION OF THE APPS WILL BE UNINTERRUPTED OR ERROR-FREE.

6. Limitation of Liability. IN NO EVENT SHALL GETREAL SOLUTIONS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE APPS, EVEN IF GETREAL SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7. Termination. This Agreement shall remain in effect until terminated by either party. User may terminate this Agreement at any time by ceasing to use the Apps. GetReal Solutions may terminate this Agreement at any time if User breaches any of the terms and conditions of this Agreement. Upon termination, User shall immediately cease all use of the Apps and destroy all copies of the Apps in User's possession.

8. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without giving effect to any principles of conflicts of law.

9. Entire Agreement. This Agreement constitutes the entire agreement between User and GetReal Solutions with respect to the use of the Apps and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between User and GetReal Solutions.

10. Acceptance. By using the Apps, User acknowledges that User has read this Agreement, understands it, and agrees to be bound by its terms and conditions. If User does not agree to the terms and conditions of this Agreement, User may not use the Apps.

 

11. Fulfillment.  For additional information regarding refunds, cancellations, payments and similar details please refer to your implementation contract if you're an existing customer, otherwise review the documentation available here: Fulfillment Policy

11. Contact Information. If User has any questions about this Agreement or the App, User may contact GetReal Solutions at help@getrealdev.com.

Last updated: June 5, 2024

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